Is it just your house?
Ask a neighbour or check your water company’s website for reported outages. If the whole street’s dry, it’s a mains issue and out of your hands — the supplier is who to contact.
Check the stopcock
If it’s only you, check your stopcock is fully open — it’s surprising how often one gets left part-closed after other work.
Frozen pipe or airlock
In a cold snap, a frozen pipe can block the supply; thaw it gently and never with a naked flame. If only the hot taps are dead, it may be the boiler or an airlock in the system.
When to call
If the stopcock’s open, neighbours have water, and nothing’s obviously frozen, something else is going on — give us a call and we’ll find it.
Taps run dry and can’t work out why? We’ll track it down — frozen pipe, airlock or supply fault — and get your water back. South Manchester and Cheshire, 24/7.
See our emergency plumber service
