Keep the heating on low
Leave the heating on at a low background temperature, or use the boiler’s frost protection setting, rather than switching it off. Many people use around 10 to 12 degrees. Check the boiler works properly before you leave, and see how to prevent boiler breakdown in winter.
Insulate exposed pipes
Pipes in lofts, garages and outside walls freeze first. Foam lagging is cheap and easy to fit. Opening the loft hatch can also let some warmth reach the loft.
Know where the stopcock is
If you are away for a long time, you may want to turn the water off at the stopcock. Make sure you and someone you trust know how to find and turn off your stopcock. If you are unsure how this affects your heating, ask your engineer first.
Ask someone to check in
Leave a key with a neighbour, friend or family member and give them your contact details and the stopcock location. If a pipe does freeze, our guides cover how to thaw frozen pipes and what to do about a burst pipe.
Check your insurance
Some home insurance policies set conditions for unoccupied homes, such as keeping the heating on or the water off. Check yours before you travel.
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